About The Chartwell Funding Process

There are several stages to arranging your mortgage.

Initially, one of our experienced Consultants will discuss your individual requirements and will agree on the best mortgage to suit your needs. We are completely independent and have access to the entire market.

Once you have accepted our recommendation, an application is submitted to the lender.  This can be done initially by way of an Agreement in Principle from the lender, before progressing to full application.  At this stage your file will be handed over to one of our Case Managers, who will work alongside your Consultant and administer your application until completion.  Your Case Manager will keep you up to date on the application progress, and will liaise with the lender and all involved parties, e.g. estate agent, surveyor, employer, accountant, solicitor etc. They will advise you immediately if any further information / documentation is requested by the lender.

We aim to have the mortgage offer produced as soon as possible, although the actual time this takes can vary depending on individual circumstance.  We will let you know as soon as your offer has been issued, and the reasons for any delays.

Once the mortgage offer has been produced, completion is in the hands of the acting solicitor.  We will, however, continue to liaise with them in case we can be of any further assistance.

If you are purchasing a property, your solicitor will ensure all the relevant searches are completed, request the completion of all relevant paperwork, organise the exchange of contracts and set up a completion date for the transfer of funds.  If you are remortgaging, quite often a lender will offer a ‘free-legal’ service, and will instruct their own solicitors to act for you.  This acting firm will send you a document pack for completion (this will include a Mortgage Deed, and remortgage questionnaire), request a redemption statement from your current lender, and set a completion date for the transfer of funds, taking into account any early repayment penalties you may have.

Finally, as part of our ongoing service we will manage your mortgage and make sure that you avoid paying the higher standard variable rate.  If you choose a mortgage with an introductory discount rate, we will contact you 2 months before the end of this period to review your options.

Rates aside, one of our greatest assets is that we have direct access to underwriters and can get cases agreed which traditionally fall outside criteria, again making better terms available for our clients.

Our reputation in the industry is growing fast and we pride ourselves on delivering what we promise.

Our expert advice is backed up with superb service and our administration team pride themselves in exceeding expectations.

Finally, Chartwell not only arrange the best terms for you at outset but we also review your mortgage at regular intervals to ensure you pay market leading terms throughout the life of your loan. Aside from mortgages we also offer independent advice on general insurance and protection products to ensure you get value for money in all areas through one point of contact. To talk to one of our experienced consultants call us on 0117 9170700.